FAQs

Return address?

One Nation GmbH

Rosenheimerstrasse 145i

81671 München

My Product is damaged?

In this case, don't panic—such things can happen, though it's very rare. If this has happened, simply send us a picture of the defect to tribe@one-nation.one We will get back to you within the next 24 hours and take care of it immediately! :)

Why has my order still not been shipped?

Please give us some time to prepare your order for shipping. We usually ship orders within 24 hours, but in rare cases, processing can take up to 48 hours.

Can I still cancel the order afterward?

The order is immediately and automatically forwarded to the shipping department after being placed to ensure the fastest possible shipping. Unfortunately, this means it is no longer possible to cancel the order. However, we're confident that you won't regret placing an order with us! :)